Terms of service

OVERVIEW
The terms “we”, “us” and “our” refer to Elsie Mae Co., LLC. Elsie Mae Co., LLC operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Elsie Mae Co., LLC is powered by Shopify, which enables us to provide the Services to you. 
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. 

SECTION 1 - ACCESS AND ACCOUNT
By using our website, you confirm that you are of legal age in your state or province and may allow minor dependents to use the site under your supervision.
To use our services, you may need to provide personal information, including email, billing, and shipping details. You certify that this information is accurate and complete.
You are responsible for maintaining the security of your account and for all activity under it. Accounts may not be transferred, sold, or shared.

SECTION 2 - ORDERS
When you place an order, you are making an offer to purchase. Elsie Mae Co., LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Elsie Mae Co., LLC confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Elsie Mae Co., LLC is unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Refund Policy. 
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 3 - PRICES AND BILLING

The price charged for a product will be the price in effect at the time your order is placed, as shown in your order confirmation.

Prices do not include shipping, handling, or applicable taxes.

You agree to provide accurate and complete payment information and to pay all charges incurred for your order.

SECTION 4 - SHIPPING AND DELIVERY 

Please see our Shipping Policy for details on processing times, delivery, and shipping restrictions. 

Currently, we ship only within the United States. 

SECTION 5 - RETURNS AND EXCHANGES

All sales are final, except for damaged or incorrect items reported within 7 days of delivery.

Please see our Return Policy for details. 

SECTION 6 - INTELLECTUAL PROPERTY
All content on this site, including text, images, logos, product designs, and photos, is owned by Elsie Mae Co., LLC and protected by U.S. copyright and trademark laws.
You may not copy, reproduce, or sell our content or products without written permission.

SECTION 7 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third party functionality). Elsie Mae Co., LLC is not responsible for the content or policies of external websites. Please review any third-party site’s terms before engaging.

SECTION 8 - RELATIONSHIP WITH SHOPIFY
Elsie Mae Co., LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Elsie Mae Co., LLC. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Elsie Mae Co., LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Elsie Mae Co., LLC. 

SECTION 9 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed here, and certain personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in other countries than where you reside, in order to provide services to you. 

SECTION 10 - FEEDBACK
If you submit ideas, suggestions, or reviews to Elsie Mae Co., LLC, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, and display such feedback for any purpose, including improving our products and services.
You represent that you own or have permission to submit the feedback and that it does not violate any third-party rights. We are not obligated to keep feedback confidential or respond to it.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

SECTION 11 - ERRORS AND INACCURACIES
While we strive for accuracy, Elsie Mae Co., LLC may occasionally have errors in product descriptions, pricing, or availability. We reserve the right to correct mistakes and cancel orders if necessary.

SECTION 12 - PROHIBITED USES
You may use Elsie Mae Co., LLC’s website for lawful purposes only. You may not engage in illegal activity, attempt to harm the site or its functionality, or interfere with other users’ experience. We reserve the right to suspend or cancel access for violations.

SECTION 13 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY Elsie Mae Co., LLC , THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 14 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Elsie Mae Co., LLC , OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.

SECTION 15 - PRODUCT USE DISCLAIMER 
Candles are intended for decorative and aromatic purposes only. Use them as directed and never leave a burning candle unattended. By purchasing our products, you assume all risk associated with their use. Please follow all instructions on our Candle Care Page.

SECTION 16 - INDEMNIFICATION 
You agree to indemnify, defend and hold harmless Elsie Mae Co., LLC , Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims. 

SECTION 17 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 18 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 19 - GOVERNING LAW
These Terms are governed by the laws of the State of Arkansas. Any disputes must be resolved in the courts of Arkansas.

SECTION 20 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 21 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at shopelsiemaeco@gmail.com.