Refund policy

All sales are final. Due to the nature of our products, we do not accept returns or exchanges.

Damages and issues

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at shopelsiemaeco@gmail.com with your order number and photos of the issue. We will evaluate the issue and make it right by sending a replacement or issuing store credit.

Thank you for understanding and supporting our small business!